Terms / Privacy

Terms & Conditions

Payment
Credit card payments must be MasterCard or Visa
We accept prepayment by money order or cashiers check made payable to Interior One


Shipping
Shipments are made UPS Ground unless otherwise specified
All shipping charges are billed to the customer
  Prior to signing for any order, please inspect for accuracy and condition


Returns
All returns must have prior authorization
Authorization will be granted on a case-by-case basis at our descretion
Authorization may be obtained by calling 1-800-783-2090 Mon thru Fri, 9am to 5pm
There are NO cash refunds
Returned merchandise will be credited toward your next purchase
All returns must be made within 30 days of delivery
All merchandise must be returned unused, unopened, and in its original condition
All returns are subject to a 15% restocking fee
Shipping charges are not refundable


Pricing
Although we make every effort to keep prices as low as possible, external factors may dictate changes in pricing without notice.


Customer service
We welcome customer input and suggestions on how we may improve our business
For customer service, questions, or comments call 1-800-783-2090 Mon thru Fri, 9am to 5 pm or email us at service@interiorone.com

Privacy Policy

Interior One is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Interior One Web site and governs data collection and usage. By using the Interior One website, you consent to the data practices described in this statement.

Collection of your Personal Information

Interior One collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Interior One also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Interior One. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Interior One for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Interior One Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Interior One public message boards, this information may be collected and used by others. Note: Interior One does not read any of your private online communications.

Interior One encourages you to review the privacy statements of Web sites you choose to link to from Interior One so that you can understand how those Web sites collect, use and share your information. Interior One is not responsible for the privacy statements or other content on Web sites outside of the Interior One and Interior One family of Web sites.

Use of your Personal Information

Interior One collects and uses your personal information to operate the Interior One Web site and deliver the services you have requested. Interior One also uses your personally identifiable information to inform you of other products or services available from Interior One and its affiliates. Interior One may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Interior One does not sell, rent or lease its customer lists to third parties. Interior One may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Interior One may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Interior One, and they are required to maintain the confidentiality of your information.

Interior One does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Interior One keeps track of the Web sites and pages our customers visit within Interior One, in order to determine what Interior One services are the most popular. This data is used to deliver customized content and advertising within Interior One to customers whose behavior indicates that they are interested in a particular subject area.

Interior One Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Interior One or the site; (b) protect and defend the rights or property of Interior One; and, (c) act under exigent circumstances to protect the personal safety of users of Interior One, or the public.

Security of your Personal Information

Interior One secures your personal information from unauthorized access, use or disclosure. Interior One secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Interior One will occasionally update this Statement of Privacy to reflect company and customer feedback. Interior One encourages you to periodically review this Statement to be informed of how Interior One is protecting your information.

Contact Information

Interior One welcomes your comments regarding this Statement of Privacy. If you believe that Interior One has not adhered to this Statement, please contact Interior One at service@interiorone.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.